I am also having problems to get any email alert working on my real webshop. On my (test) webshop it worked (and still works) without any issue. Without the mail working OC is a useless product and while looking for a solution I found this forum. However the suggestions posted here until now do not ...
"...go to: Extensions > Payments > Bank Transfer > Edit..."
But what if "Payments" is not visible when I go to "Extentions" as is the case when I am logged in at my Dashboard?
I simply want to change my bank account details, but I cannot.