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How can I Moderate Comments in OpenCart Marketplace?

Posted: Thu Jul 09, 2020 9:24 am
by gammo
Today I got several messages about comments being posted on all my extensions pages. The email showed the same user named basam.rabea posting spam in the comments section about templates and extensions, along with an external link. Is there a way for me to moderate comments before they appear in the comments section on the OpenCart Marketplace?

Re: How can I Moderate Comments in OpenCart Marketplace?

Posted: Thu Jul 09, 2020 3:35 pm
by uksitebuilder
Alas, all you can do is remove posted comments.

There is no way of pre-moderating comments before they are posted.

You should contact support about spam comments though, preferably before deleting them, as I am not sure they are logged after deletion.

Re: How can I Moderate Comments in OpenCart Marketplace?

Posted: Thu Jul 09, 2020 10:46 pm
by gammo
uksitebuilder wrote:
Thu Jul 09, 2020 3:35 pm
Alas, all you can do is remove posted comments.

There is no way of pre-moderating comments before they are posted.

You should contact support about spam comments though, preferably before deleting them, as I am not sure they are logged after deletion.
Thanks uksitebuilder. I will definitely inform support.

Re: How can I Moderate Comments in OpenCart Marketplace?

Posted: Fri Jul 10, 2020 11:10 pm
by Johnathan
There's currently a comment spammer for a bunch of extensions in the marketplace. I've reported him multiple times, but he keeps signing up for new accounts, so the OpenCart team is having a hard time blocking him. I made some code-based suggestions, so hopefully Daniel will implement something to stop this. In the meantime, if someone spams your comments, inform the OpenCart team here:

https://www.opencart.com/index.php?rout ... rt/contact

Re: How can I Moderate Comments in OpenCart Marketplace?

Posted: Fri Jul 10, 2020 11:25 pm
by gammo
I made contact yesterday and the support team disabled the spammer's account. I then had to go through all my extension pages and remove the spam comments.

Re: How can I Moderate Comments in OpenCart Marketplace?

Posted: Sun Jul 12, 2020 4:21 pm
by uksitebuilder
ditto

Re: How can I Moderate Comments in OpenCart Marketplace?

Posted: Tue Sep 01, 2020 9:28 pm
by businessfan
Here a thought: I'm sure this happens a lot. Why don't they think about an update that makes it possible to pre-moderate or to at least pre-moderate only comments that have a link in them -> it makes sure it no spam. :-)

Re: How can I Moderate Comments in OpenCart Marketplace?

Posted: Fri Sep 04, 2020 9:07 pm
by Naheed
Just contact the support team and tell them about spam comments. They will resolve it soon.