Post by TMD Extension @ » Tue Jun 28, 2022 2:28 pm

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TMD Ticket System Pro allows you to provide complete customer care service and excellent support attendance. It allows every customer to submit support requests in the most suitable manner.

This extension enables customer support to receive, process, and respond to service requests without any hassle and it tracks pre and post-sale support inquiries. So here you can create multiple departments to effectively manage inquiries. Its email management system makes this module more effective.

It is connected with notification emails that update both customers and admin. Also, the admin can design an email template from the admin setting.

This module is important for all eCommerce store owners and admin, with the help of this extension, customers can generate tickets for the store and the store owner can easily manage those tickets.

This ticket system pro module has all the capabilities that a professional ticket system needs to have.

What Does This Module For You
Improve customer relations and build customer loyalty.
Creates an advanced customer support management system.
Create multiple departments to manage tickets.
View & reply to customer tickets from the admin panel.
Send & receive email notifications.

You are notified with every newly generated ticket. Email notifications come when a ticket is updated or generated. The administrator can design the email template that they prefer.

This ticket system pro also has shortcuts for information about customers and links that you want to show in the email.

This module is fully customizable. Admin can make multiple changes from the admin panel like
changing font colors, heading background, and button. Background color, button text color, and many more options are available.

if you are using any custom theme in your OpenCart store according to the theme you can set CSS code from the admin panel. Because sometimes we want to change little changes and we do these changes in our core file But with this extension no need to change any core file, You can add CSS code in the admin panel.

In this module, we added an advanced feature that is knowledge. This knowledge option is category base with this you can separate it from the category.

The module works with all versions of OpenCart 2. x.x.x, 3. x.x.x, default theme, Journal theme v2, journal theme v3, and maximum all custom themes are compatible.

For further information, you can check our module through the link Official Website and OpenCart.Com

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Thanks & Regards
Sehaj Kaur
TMD Extensions
Contact Us For Customisations


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