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Orders keep being in "processing" status

Posted: Tue Mar 30, 2021 9:38 am
by Limon12
I have a webshop where we have set the status to being "Payment received" after the payment gateway has accepted the payment.
When I think ship the goods (and release the payment at my payment service provider) I set the order status to "Complete".
for some reason I will still see these orders as being "Processing" if I select a list of my orders being in that status.

How to stop them from being "processing"?

Re: Orders keep being in "processing" status

Posted: Fri Apr 09, 2021 12:40 pm
by Kunze
When an order is in completed state, it cannot be moved to another status because, by default, there are no other statuses associated with the completed state. So something is forcefully changing state as well.