Post by Rico65 » Thu Aug 05, 2021 12:08 am

Hello, OC version 3.0.3.6
w/ Hitshipo automated canada post extension

When user enters postal code with a space or as lowercase letters , shipping option / estimates do not appear.
- A1N3A1 (works) vs A1N 3A1 or a1n 3a1 (doesn't work)

Is there a way to fix it so that a user can input postal code with or without a space / lowercase or capital? so that all versions are accepted?

Appreciate any help, thanks
Last edited by Rico65 on Thu Aug 05, 2021 3:29 am, edited 1 time in total.

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Post by OSWorX » Thu Aug 05, 2021 2:22 am

The general rule when using an extension which is not working as expected: contact the author of that extension.
The more if it is a commercial/paid one - you have the right of a working extension.

Then, if the author does not respond in a reasonable time, either request your money back (with may imply that you are not allowed to use that extension anymore when following some of the obstruse licenses they are published, while the GNU/GPL says that you can change/edit whatever you want and use it as long as you want on as many installations you want) or post a request in the commercial section of this forum here to fix it.

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Post by Rico65 » Thu Aug 05, 2021 3:30 am

It is now solved. A user here (phpete) wrote code that converts the users input to all caps and no spaces and integrated it as a modification

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