Cannot get to PayPal payment screen from Checkout (OC 3.0.2.0)

Hello all,

Has anyone experienced a customer having a problem getting to the PayPal payment screen from checkout? Specifically, they see the spinner, but the PayPal payment screen never appears. A few of a client's customers are having this issue, so I don't know if it is happening with a specific browser, or what.

PayPal Payments standard with OC 3.0.2.0.

Hoping someone has heard of this issue and has a solution, or an idea.

Thanks in advance.

Check the browser console for any JS errors.

thekrotek wrote: ↑

Fri Oct 29, 2021 4:43 am

Check the browser console for any JS errors.

I would, if I had access to my client's customers' browser console, lol. Was just hoping if anyone had heard of this issue and knew a solution off the top of their heads. I know that is a real stretch.