Post by Van Quyen » Thu Dec 09, 2021 12:33 am

Hello,
i'm having problem with the font for invoice email to customer (opencart 3.0.3.7)
Can help me? (attached photo)
Thank you!!!

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IMG_2110.jpeg

invoice email - IMG_2110.jpeg (238.06 KiB) Viewed 884 times

Last edited by Van Quyen on Tue Jan 11, 2022 5:09 am, edited 1 time in total.

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Post by ADD Creative » Thu Dec 09, 2021 1:03 am

Test with the default invoice template and see if there is anything different.

www.add-creative.co.uk


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Post by mikeinterserv » Thu Dec 09, 2021 1:24 am

Check your DB collation is UTF8

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Post by Van Quyen » Thu Dec 09, 2021 2:23 am

ADD Creative wrote:
Thu Dec 09, 2021 1:03 am
Test with the default invoice template and see if there is anything different.
Hello ADD Creative
Thank you for reply, i tried but not working...

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Post by Van Quyen » Thu Dec 09, 2021 2:28 am

mikeinterserv wrote:
Thu Dec 09, 2021 1:24 am
Check your DB collation is UTF8
Hello mikeinterserv
Thank you for reply. All is utf8_general_ci but not working... I got this error after upgrade from 3.0.3.2 to 3.0.3.7

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Post by ADD Creative » Thu Dec 09, 2021 2:41 am

What theme and extensions are you using? How are you generating the invoice, is it HTML page in your browser (default), PDF, email, etc.

www.add-creative.co.uk


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Post by Van Quyen » Thu Dec 09, 2021 3:00 am

ADD Creative wrote:
Thu Dec 09, 2021 2:41 am
What theme and extensions are you using? How are you generating the invoice, is it HTML page in your browser (default), PDF, email, etc.
Hello ADD Creative
I'm using Journal and "Free 9 Invoice Layout Template" extension with my invoice design, the only problem is the invoice email, HTML page in browser for print not problem
Thanks so much for your help

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Post by mikeinterserv » Thu Dec 09, 2021 3:25 am

Are you able to send that invoice to another email address, gmail would do and see if it displays the same.
Could just be your email client settings.

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Post by ADD Creative » Thu Dec 09, 2021 6:47 am

Van Quyen wrote:
Thu Dec 09, 2021 3:00 am
Hello ADD Creative
I'm using Journal and "Free 9 Invoice Layout Template" extension with my invoice design, the only problem is the invoice email, HTML page in browser for print not problem
Thanks so much for your help
If you only get the issue in emails then it's probably this issue. Ignore the fixes as they make the problem worse.
https://github.com/opencart/opencart/issues/6880

Best to try the latest smtp.php from 3.0.3.8.

www.add-creative.co.uk


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Post by Van Quyen » Thu Dec 09, 2021 11:01 pm

ADD Creative wrote:
Thu Dec 09, 2021 6:47 am
Van Quyen wrote:
Thu Dec 09, 2021 3:00 am
Hello ADD Creative
I'm using Journal and "Free 9 Invoice Layout Template" extension with my invoice design, the only problem is the invoice email, HTML page in browser for print not problem
Thanks so much for your help
If you only get the issue in emails then it's probably this issue. Ignore the fixes as they make the problem worse.
https://github.com/opencart/opencart/issues/6880

Best to try the latest smtp.php from 3.0.3.8.
Hello ADD Creative
I replaced smtp.php from 3.0.3.8, problem solved
Thank you very much.... You are amazing!!!

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Post by Van Quyen » Thu Dec 09, 2021 11:02 pm

mikeinterserv wrote:
Thu Dec 09, 2021 3:25 am
Are you able to send that invoice to another email address, gmail would do and see if it displays the same.
Could just be your email client settings.
Hello mikeinterserv
I replaced smtp.php from 3.0.3.8, problem solved
Thanks so much for your help!!!

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Wed Jan 09, 2019 3:36 pm
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