Post by khrsmdtya » Sat Jun 13, 2020 4:33 pm

hai all, i am new member here.

i am using OC v1.5.6.4, the web is: www.kapal-laut.com
i am experiencing these two issues since may 29th - before that date everything was running fine. also nothing code change - so it is weird

the issues are:
1. checkout page going blank from time to time after changing parameters like country, region, payment method, etc
here are the screenshot after changing parameter:
Image

2. if the orders were ordered succesfully, sometimes they did not appear in my admin dashboard orders. after i check they ended up in "missing orders" status. not like usually when normal with "pending" status.

any help is really appreciated since i am not fluent with coding at all, and i've been tinkering this issue for weeks without any solution :'(

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Post by straightlight » Sat Jun 13, 2020 8:08 pm

Provided screenshot is invalid.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by xxvirusxx » Sat Jun 13, 2020 11:06 pm

straightlight wrote:
Sat Jun 13, 2020 8:08 pm
Provided screenshot is invalid.

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Annotation-2020-06-13-161648-err.png

Annotation-2020-06-13-161648-err.png (354.7 KiB) Viewed 425 times


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Post by khrsmdtya » Sun Jun 14, 2020 11:49 am

xxvirusxx wrote:
Sat Jun 13, 2020 11:06 pm
straightlight wrote:
Sat Jun 13, 2020 8:08 pm
Provided screenshot is invalid.
Thanx xxvirusxx 🙏🏼

So after seeing the screenshot, any idea what has caused the issue?

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Post by xxvirusxx » Sun Jun 14, 2020 2:10 pm

If you use a SSL certificate make sure both config files are set correctly and htaccess for redirection to https.

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Post by straightlight » Sun Jun 14, 2020 6:17 pm

Also check your error / server access logs regarding blank pages.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by dickography » Sat Jul 11, 2020 10:27 am

problem solved, turns out the issue was google tag manager extension. disabled it fixed it.

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