blank page when changing parameter in checkout page and missing order
Posted: Sat Jun 13, 2020 4:33 pm
hai all, i am new member here.
i am using OC v1.5.6.4, the web is: www.kapal-laut.com
i am experiencing these two issues since may 29th - before that date everything was running fine. also nothing code change - so it is weird
the issues are:
1. checkout page going blank from time to time after changing parameters like country, region, payment method, etc
here are the screenshot after changing parameter:
2. if the orders were ordered succesfully, sometimes they did not appear in my admin dashboard orders. after i check they ended up in "missing orders" status. not like usually when normal with "pending" status.
any help is really appreciated since i am not fluent with coding at all, and i've been tinkering this issue for weeks without any solution
i am using OC v1.5.6.4, the web is: www.kapal-laut.com
i am experiencing these two issues since may 29th - before that date everything was running fine. also nothing code change - so it is weird
the issues are:
1. checkout page going blank from time to time after changing parameters like country, region, payment method, etc
here are the screenshot after changing parameter:
2. if the orders were ordered succesfully, sometimes they did not appear in my admin dashboard orders. after i check they ended up in "missing orders" status. not like usually when normal with "pending" status.
any help is really appreciated since i am not fluent with coding at all, and i've been tinkering this issue for weeks without any solution