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On order invoice - lines are wrong

Posted: Fri Apr 05, 2019 5:19 am
by Andrew Neil
Hi

I have a personalised store, where customers add their preferred text and place an order as image shows (intial, line 1, line 2)
Personlisation on website.JPG

Personlisation on website.JPG (23.79 KiB) Viewed 530 times

Now when the order is completed, on my admin panel under sales; and also the customers invoice, the lines are all in different order (line 2, intial, line 1)
order.JPG

order.JPG (13.02 KiB) Viewed 530 times

What files do i need to change so the correct order shows as per order.

Many thanks

Re: On order invoice - lines are wrong

Posted: Thu Apr 11, 2019 7:45 pm
by webdesires
Do you have a sort order set so that it counts up? I can only guess you added the options but left sort order at 0 or set them all the same?

Re: On order invoice - lines are wrong

Posted: Fri Apr 26, 2019 8:59 pm
by Andrew Neil
Hi

I just checked, and the sort order is definitely correct from 1 to 60.

thanks

Re: On order invoice - lines are wrong

Posted: Sat Apr 27, 2019 11:33 am
by dparakhiya