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Coupons Not Adjusting the Total
Posted: Wed May 08, 2019 6:44 am
by samaraki
I have this strange issue, where coupons will not adjust the totals, now they work in the sense when you pay the correct discounted amount will be the charge on your card.
However visually it will show the full amount.
Re: Coupons Not Adjusting the Total
Posted: Wed May 08, 2019 7:05 am
by straightlight
No OC version posted.
Re: Coupons Not Adjusting the Total
Posted: Wed May 08, 2019 7:10 am
by straightlight
In addition, how were you able to reproduce that issue and from which location in OC? More information is needed.
Re: Coupons Not Adjusting the Total
Posted: Wed May 08, 2019 8:11 am
by samaraki
it used to be 1.5.6.4
although a delveoper fixed it years ago, but didn't say what the issue was.
however since upgrading to 3.0.3.2 it's back again.
Well it's a issue with the coupon, so the problem is with the basket / checkout.
The coupons work just fine, just not visually, the totals will not adjust, so the customer thinks it's not working, even though it is.
Re: Coupons Not Adjusting the Total
Posted: Wed May 08, 2019 8:31 am
by straightlight
The coupons work just fine, just not visually, the totals will not adjust, so the customer thinks it's not working, even though it is.
The details are not explained. What are the steps you did to configure your coupons in order to step to that conclusion during cart / checkout process?
Re: Coupons Not Adjusting the Total
Posted: Fri May 10, 2019 9:34 pm
by samaraki
Your question doesn't make sense to me...
I generated the coupon from the admin, and then entered it at the cart.
Not sure if you're allowed put url's here or not, but I made a demo / test site.
sharpshot dot co dot uk
Coupon is: POSTAGE
Re: Coupons Not Adjusting the Total
Posted: Sun May 12, 2019 4:10 pm
by samaraki
After installing a bunch of "unrelated" extentions, this problem has resolved it self.
Weird.