Post by Rob Pickers » Sat Sep 21, 2019 11:07 am

I installed an SEO app and I all I got was errors, so I uninstalled it. Now when I login to my store all I get is a blank page. I don't seem to be able to access anything

Your help would be much appreciated

Rob

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Post by opencartmart » Sat Sep 21, 2019 2:09 pm

1. Remove the ocmod of the module if there is any.
2. Refresh ocmod to make sure it did not left any code using that.
3. If it is vqmod based, remove the vqmod of the module
4. Clear theme cache from Admin -> Dashboard -> Developer menu

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Post by Rob Pickers » Sun Sep 22, 2019 9:40 am

Hi
I did that, and now when I log into my store, I get a blank screen instead of the dashboard,
see screen capture below.

Thanks for all your help

Rob

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Post by by mona » Sun Sep 22, 2019 11:31 am

The previous advise given is correct.
It is possible that when you uninstalled the extension something within that module deleted something it shouldn’t - or didn’t delete something it should - I am not saying that is the case - but who knows? I understand your frustration right now, but please do not shoot the messenger ... If clearing your cache has caused this problem - you have a problem.

You should contact the SEO module developer and ask for assistance
This should always be the first place you go - they know their code.

If you can access your error logs via ftp that might help
There is no OC version posted
Check with your host you have a backup and keep one prior to installing the SEO module just in case.

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You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


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Post by letxobnav » Sun Sep 22, 2019 4:49 pm

first thing to check:

select "3 dots" to-right of browser.
select "more tools"
select "developer tools"
select "network"

go to admin page and see which assets are requested and what they return if anything.

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Post by Rob Pickers » Mon Sep 23, 2019 9:43 am

Good day

Thanks for the help
I get the following, see attached

Rob

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Post by opencartmart » Mon Sep 23, 2019 3:04 pm

Rob Pickers wrote:
Sun Sep 22, 2019 9:40 am
I did that, and now when I log into my store, I get a blank screen instead of the dashboard,
see screen capture below.
If it broke your store after refreshing ocmod, it would break anytime because it is already broken.

http 500 is generic error. To see actual error, you must check error log. Or you could following:
1. add following line at the bottom of the admin/index.php and save

Code: Select all

ini_set('display_errors', 1);
ini_set('display_startup_errors', 1);
error_reporting(E_ALL);

2. Now access dashboard page, it can print the actual error

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