Hi,
We had an invoice email come through last night.
It had the billing address missing
It had flat rate delivery charge even though it was in the free shipping bracket
It was missing the VAT
We had one single on of these a few months ago.
All invoices that have come through today are fine.
Has anyone else seen this? It does seem to be random.
Thank you
We had an invoice email come through last night.
It had the billing address missing
It had flat rate delivery charge even though it was in the free shipping bracket
It was missing the VAT
We had one single on of these a few months ago.
All invoices that have come through today are fine.
Has anyone else seen this? It does seem to be random.
Thank you
Also check the database for those orders if those fields are correct there.
You need to check in order if the problem is with :
1) the saving of these orders themselves. (easy)
2) the parameters passed when calling the mail function via the event system (more tricky)
3) the mere construction of the mail (easy)
You need to check in order if the problem is with :
1) the saving of these orders themselves. (easy)
2) the parameters passed when calling the mail function via the event system (more tricky)
3) the mere construction of the mail (easy)
Hi
The thing that is going to make this difficult is that virtually all orders come through perfectly. We had this one which was incorrect and we had one that did the same about 1-2 months ago.
I'm going through the logs and it looks like this has something to do with it
Undefined index: firstname in /home/domain/public_html/shop/catalog/controller/event/activity.php on line 125
Does this mean anything to you?
The thing that is going to make this difficult is that virtually all orders come through perfectly. We had this one which was incorrect and we had one that did the same about 1-2 months ago.
I'm going through the logs and it looks like this has something to do with it
Undefined index: firstname in /home/domain/public_html/shop/catalog/controller/event/activity.php on line 125
Does this mean anything to you?
Did the order have the correct info in the Admin panel or was that also missing Billing Address?
https://github.com/opencart/opencart/bl ... y.php#L125
In 3.0.3.2 activity.php on line 125 is related to // model/account/customer/addAffiliate/afterUndefined index: firstname in /catalog/controller/event/activity.php on line 125
https://github.com/opencart/opencart/bl ... y.php#L125
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What payment gateway? Was the order sent to the gateway correct? (e.g did it charge the correct amount? ). Thinking its a session issue. Hard to track without logs. I would see if that customers order appeared under missing orders, maybe it happens when the customer goes back to edit their address or something.
Something like this is hard to track when its random, you need debug logs and then can compare against successful & unsuccessful. The fact you're getting little information back makes it hard to track.
Also try the cache control header fix - There can be cache problems with Ajax on early version of IE, where values on checkout fail to update. Maybe the customer is using an old browser. viewtopic.php?f=201&t=207498#p737358
Something like this is hard to track when its random, you need debug logs and then can compare against successful & unsuccessful. The fact you're getting little information back makes it hard to track.
Also try the cache control header fix - There can be cache problems with Ajax on early version of IE, where values on checkout fail to update. Maybe the customer is using an old browser. viewtopic.php?f=201&t=207498#p737358
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Backup and learn how to recover before you make any changes!
Not a bug. The topic has now been moved to the: OpenCart 3.0 Support General Support and addressed as solved.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
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