Post by belowcost » Thu Jul 02, 2020 12:40 am

Using the tracking code in OC 3.0, it returns the clicks and order counts.

Is there a way to know the email address that clicked on it for a particular tracking code?

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Post by cedcommerceteam » Thu Jul 02, 2020 1:45 pm

belowcost wrote:
Thu Jul 02, 2020 12:40 am
Using the tracking code in OC 3.0, it returns the clicks and order counts.

Is there a way to know the email address that clicked on it for a particular tracking code?
Hello,

Hope you are doing well.

There is an option in Google Analytics to track the email id its called Personal Identity Information but it is against Google's policy so it cannot be possible. As you mentioned that you get orders so email id can also be tracked from your website's database.

Thanks!!!

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Post by letxobnav » Thu Jul 02, 2020 3:11 pm

There is an option in Google Analytics to track the email id its called Personal Identity Information but it is against Google's policy so it cannot be possible
An option in GA which is not possible, mystifying.

tracking just lets you add a code as a querystring parameter to links to your site scattered over the internet in any way you see fit or email campaigns.
When such a link is followed it subsequently tracks that user via the code stored in a cookie on clicks and number of orders.

There are no emails involved there until such user places an order, signs in or up.

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