Your message has been successfully sent to 0 of 0 recipients!

When i send the email to my customer from console, the page will show "Your message has been successfully sent to 0 of 0 recipients!" . i confirm that i had config the email smtp server and close the firewall of server. My customer tell me that he did not receiver any email to him. My opencart version is 3.0.3.2. I really appreciate any suggestion you make!

xiarongwei wrote: ↑

Sat Sep 19, 2020 1:30 pm

When i send the email to my customer from console, the page will show "Your message has been successfully sent to 0 of 0 recipients!" . i confirm that i had config the email smtp server and close the firewall of server. My customer tell me that he did not receiver any email to him. My opencart version is 3.0.3.2. I really appreciate any suggestion you make!

It is hard to say when we don't know the version of Opencart you're using, are you using the php mail or SMTP setting? Do you have the correct credentials added? More information would help to provide you with a better answer.

Issue already fixed on the master branch.

EvolveWebHosting wrote: ↑

Sat Sep 19, 2020 11:17 pm

xiarongwei wrote: ↑

Sat Sep 19, 2020 1:30 pm

When i send the email to my customer from console, the page will show "Your message has been successfully sent to 0 of 0 recipients!" . i confirm that i had config the email smtp server and close the firewall of server. My customer tell me that he did not receiver any email to him. My opencart version is 3.0.3.2. I really appreciate any suggestion you make!

It is hard to say when we don't know the version of Opencart you're using, are you using the php mail or SMTP setting? Do you have the correct credentials added? More information would help to provide you with a better answer.

Thank you for your replying , i use SMTP to send the email , the following is my stmp configuration

Mail Engine STMP
Mail Parameters
SMTP Hostname ssl://smtpdm.aliyun.com
SMTP Username support@xxx.com
SMTP Password xxxx
SMTP Port 465
SMTP Timeout 5

The error had changed after i use upon the configuration. The error shows " Fatal error :<strong> Error assword not accepted from server!</strong> " ,But i am confirm that my password is correctly.

straightlight wrote: ↑

Sun Sep 20, 2020 1:24 am

Issue already fixed on the master branch.

Thank you for your replying, Could the revised version (3.0.3.2) be downloaded from GITHUB or I can only download the latest version (3.0.3.6)? I have purchased many plugins customized for this version. If I change the version, I will face new code risks.

NO ! Leave 3.0.3.5 and 3.0.3.6 well alone.
Stay with 3.0.3.2

viewtopic.php?t=199148

If you truely believe you password is correct, I would suggest to use the smtp mail class from version 3.1.0.0.
While the error message states that the password is not correct, it might very well be that the mailserver response is too slow.
Error handling in the default OC mail class is pathetic (as in most of OC).
The class from version 3.1.0.0 at least tries several times to retrieve a response, other than that it is exactly the same.

xiarongwei wrote: ↑

Sun Sep 20, 2020 5:04 am

Thank you for your replying , i use SMTP to send the email , the following is my stmp configuration

Mail Engine STMP
Mail Parameters
SMTP Hostname ssl://smtpdm.aliyun.com
SMTP Username support@xxx.com
SMTP Password xxxx
SMTP Port 465
SMTP Timeout 5

The error had changed after i use upon the configuration. The error shows " Fatal error :<strong> Error assword not accepted from server!</strong> " ,But i am confirm that my password is correctly.

Hostname shouldn't be smtpdm - It's smtp
Is your email through your hosting provider? Try for the hostname: yourdomain.com or mail.yourdomain.com

Make sure they have SSL / TLS enabled for your mail server

Ensure crypto is enabled on your domain if using email port 587 with your host.