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Help with unknown issue

Posted: Thu Sep 24, 2020 1:40 pm
by jeffthomas
I have no clue what I did. I moved a few folders around and change config.php. Looked good, but it wasn’t going to work. So, I moved it back. Once I moved it back, and now no css info shows. In the admin section or catalog, it’s all missing.

Any suggestions will be greatly appreciated,

Scott
Test website at socialseattle.com

Re: Help with unknown issue

Posted: Thu Sep 24, 2020 2:34 pm
by letxobnav
I have no clue what I did.
Neither do I.
So, I moved it back.
Guess not as everything gets a 404.

Re: Help with unknown issue

Posted: Thu Sep 24, 2020 4:14 pm
by htwp
Have you tried to clear cache?

Re: Help with unknown issue

Posted: Thu Sep 24, 2020 5:27 pm
by paulfeakins
partsace wrote:
Thu Sep 24, 2020 1:40 pm
Any suggestions will be greatly appreciated,
You could pay a developer such as ourselves or post a job in the Commercial Support Forum.

Re: Help with unknown issue

Posted: Thu Sep 24, 2020 5:37 pm
by xxvirusxx
99% missing files.

Re: Help with unknown issue

Posted: Thu Sep 24, 2020 8:17 pm
by by mona
One should be able to assume you did a back up of your files before you ‘moved a few folders around’.

You have actually made a big mess, you appear to have moved header files, not just css but also scripts as well.
It is possible to move it all back and fix it, but what to where you would have to work out for yourself or get a developer to go through it and fix it for you. Should not be a complicated job, just a little messy.

A better alternative would be
1. Never mess with your files without making a back up first
2. Never mess with your database without making a back up first

UNHELPFUL? No, if you did not make a back up yourself (do not use the built-in feature) you may be on a descent service provider that does it automatically for you. So call them, replace from a back up - and make sure you know how to do it yourself in the future.