Has anyone else encountered this? Is this a known issue, a bug, or ??
I deleted one Registered Customer (spambot registration) thru the Customer Maintenance portal.
When I looked EVERY customer who has not placed an order was GONE.
The only customers left were those who had placed orders.
Checked the SQL database and oc_customer only had records for the customers who placed orders previously.
No one else.
No errors, no messages - just DELETED.
Anyone have any insights? Is this operator error (I don't know how to delete a single customer)? a bug (don't delete customers thru Customer maintenance)? or something else entirely?
OC 3.0.3.6
viviluxusa.com
Thanks
I deleted one Registered Customer (spambot registration) thru the Customer Maintenance portal.
When I looked EVERY customer who has not placed an order was GONE.
The only customers left were those who had placed orders.
Checked the SQL database and oc_customer only had records for the customers who placed orders previously.
No one else.
No errors, no messages - just DELETED.
Anyone have any insights? Is this operator error (I don't know how to delete a single customer)? a bug (don't delete customers thru Customer maintenance)? or something else entirely?
OC 3.0.3.6
viviluxusa.com
Thanks
What exactly did you do?
UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk
From OC Dashboard:
Customers
> Customers
Checkbox in front of Customer Name (no other customer selected, just one)
Red Delete Trashcan (upper right)
Leave submenu back to dashboard
Later, looking at Customers:
Every customer who had not placed an order was then deleted (including the one I requested to be deleted).
Customers
> Customers
Checkbox in front of Customer Name (no other customer selected, just one)
Red Delete Trashcan (upper right)
Leave submenu back to dashboard
Later, looking at Customers:
Every customer who had not placed an order was then deleted (including the one I requested to be deleted).
If you look at the source code the delete customer will only delete the customer with the specified ID.
https://github.com/opencart/opencart/bl ... hp#L57-L66
The customer IDs are taken directly from the POST form.
https://github.com/opencart/opencart/bl ... #L135-L137
Do you have any modifications?
https://github.com/opencart/opencart/bl ... hp#L57-L66
The customer IDs are taken directly from the POST form.
https://github.com/opencart/opencart/bl ... #L135-L137
Do you have any modifications?
Caused by an installed extension. Contact the extension developer to resolve this issue.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Thanks. This is still fairly vanilla. I have no modifications and very few extensions.
Definitely no modification that could create that behavior.
The only major one in place is the Facebook Business Extension -- I doubt that would mess with things, would it?
Any suggestion as to which extension might be the culprit?
Dave
Definitely no modification that could create that behavior.
The only major one in place is the Facebook Business Extension -- I doubt that would mess with things, would it?
Any suggestion as to which extension might be the culprit?
Dave
If you're not sure which extension may cause the reported issue, contact each extension developers to investigate the problem. Alternatively, you could always create a new service request in the Commercial Support section of the forum, or contact an Opencart partner by using the Resources link at the top of the site, or contact me directly via PM to get this issue looked at as a custom job.DaveRiba wrote: ↑Fri Dec 04, 2020 12:02 pmThanks. This is still fairly vanilla. I have no modifications and very few extensions.
Definitely no modification that could create that behavior.
The only major one in place is the Facebook Business Extension -- I doubt that would mess with things, would it?
Any suggestion as to which extension might be the culprit?
Dave
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Give us a full list of them.
UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk
Modification Name Author Version Status Date Added Action
Default timezone for PHP and Database Amit Dholiya v1.0 Enabled 10/15/2020
Facebook Business Extension Facebook 3.1.1 Enabled 11/25/2020
Total customer group discount v.2 Opencart 2.x Nikita Spivak 2.0 Enabled 12/02/2020 (AFTER the problem noted above)
Extensions:
Filename Date Added
Quick-Checkout-OC3.0.ocmod.zip 10/12/2020
defaulttimezone.ocmod.zip 10/15/2020
Opencart Espanol 3.0.ocmod.zip 10/31/2020
Deutsch-German-v.3.0.13-OC-3.x-from-OSWorX.net.ocmod.zip 10/31/2020
opencart-3-0-2-x-to-3-0-3-x-template-switcher-1-5-cloud.ocmod.zip 11/22/2020
facebookadextension.ocmod.zip 11/25/2020
nikitasp-total-customer-group-discount-v2-opencart-2.2.x.ocmod.zip 12/02/2020
That's it. Anything look suspect?
Dave
Default timezone for PHP and Database Amit Dholiya v1.0 Enabled 10/15/2020
Facebook Business Extension Facebook 3.1.1 Enabled 11/25/2020
Total customer group discount v.2 Opencart 2.x Nikita Spivak 2.0 Enabled 12/02/2020 (AFTER the problem noted above)
Extensions:
Filename Date Added
Quick-Checkout-OC3.0.ocmod.zip 10/12/2020
defaulttimezone.ocmod.zip 10/15/2020
Opencart Espanol 3.0.ocmod.zip 10/31/2020
Deutsch-German-v.3.0.13-OC-3.x-from-OSWorX.net.ocmod.zip 10/31/2020
opencart-3-0-2-x-to-3-0-3-x-template-switcher-1-5-cloud.ocmod.zip 11/22/2020
facebookadextension.ocmod.zip 11/25/2020
nikitasp-total-customer-group-discount-v2-opencart-2.2.x.ocmod.zip 12/02/2020
That's it. Anything look suspect?
Dave
Well, this one is sure not made for OC v.3.x
Total Customer Group Discount v.2
https://www.opencart.com/index.php?rout ... n_id=25468
Total Customer Group Discount v.2
https://www.opencart.com/index.php?rout ... n_id=25468
My Github OC Site: https://github.com/IP-CAM
5'200 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.
IP_CAM wrote: ↑Sun Dec 06, 2020 10:11 pmWell, this one is sure not made for OC v.3.x
Total Customer Group Discount v.2
https://www.opencart.com/index.php?rout ... n_id=25468
Attachments
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester