Order confirmation shows Order Status: Cancelled

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Post by trixiemay » Tue Mar 02, 2021 6:49 am

OC 3.0.3.2
Every time an order confirmation is emailed to a customer the order status shows as cancelled. This is obviously very confusing for the customer. So can I change the status to pending automatically for each order? Or is there a way to hide the order status form the confirmation email?

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Re: Order confirmation shows Order Status: Cancelled

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Post by mikeinterserv » Tue Mar 02, 2021 6:55 am

Did you set the order statuses correctly in your settings and in your payment module.
Which payment module are you using
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Re: Order confirmation shows Order Status: Cancelled

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Post by trixiemay » Tue Mar 02, 2021 7:06 am

PayPal Payments Standard

Ah! Just noticed the second tab!

Thanks

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Re: Order confirmation shows Order Status: Cancelled

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Post by paulfeakins » Tue Mar 02, 2021 7:46 pm

trixiemay wrote: ↑
Tue Mar 02, 2021 7:06 am
 Ah! Just noticed the second tab!
Please add [SOLVED] to the start of this post title.

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