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[SOLVED] No Customer or Sales information in the Action tab

Posted: Sun Apr 18, 2021 12:30 am
by Msdbl
Hello I am running OC 3.0.3.7 with the default theme. I have been looking for details of Sales, Customers , Missing Orders etc,. It shows Customers names but no details of sales , products, payments etc,. in the Action tab and the same for Missing orders just the name but no details. Just blank pages. Any help would be much appreciated. Thank you. Martin

Re: No Customer or Sales information in the Action tab

Posted: Sun Apr 18, 2021 1:13 am
by OSWorX
Msdbl wrote:
Sun Apr 18, 2021 12:30 am
Just blank pages.
"Blank pages" means white pages?
Or pages with no content, but OpenCart loads normally?

And have you installed any Extensions?

Re: No Customer or Sales information in the Action tab

Posted: Sun Apr 18, 2021 2:17 am
by Msdbl
OSWorX wrote:
Sun Apr 18, 2021 1:13 am
Msdbl wrote:
Sun Apr 18, 2021 12:30 am
Just blank pages.
"Blank pages" means white pages?
Or pages with no content, but OpenCart loads normally?

And have you installed any Extensions?
Thanks for your reply Yes Blank Pages is white pages with nothing on. I have only installed the Extensions that go with OC 3 just Paypal basically.
OpenCart loads fine.

Re: No Customer or Sales information in the Action tab

Posted: Sun Apr 18, 2021 3:57 pm
by OSWorX
Msdbl wrote:
Sun Apr 18, 2021 2:17 am
.. Blank Pages is white pages with nothing on. I have only installed the Extensions that go with OC 3 just Paypal basically.
OpenCart loads fine.
When you see a "Blank Page" with nothing on, then OpenCart is NOT loading fine!
Because a white page without any content means: a php-error.

So, simply turn on the error_reporting (todo so, serach this forum, countless posting about it are here), and you will see the error.

Re: No Customer or Sales information in the Action tab

Posted: Tue Apr 20, 2021 11:49 am
by Msdbl
Thanks for your help, I have solved it now by clearing the cache in the Dashboard developers tab. All the pages appeared. 8)