Theme: Default X-Theme
(Additional) Installed Extensions: Disable Add To Cart When Out Of Stock, Inventory report menu, MailChimp Integration, Out of Stock, Sanekdev Payment Icons, [underr] Sort By Newest
(Additional) Installed Translation(s): None
Other: Using Cloudflare
After succesfully receiving orders all day, and making NO changes to my site, I started getting emails last night from customers that they were unable to select a postage option from the pop up window, and they were unable to log in. On trying myself here is what I discovered:
- When attempting login as a user from front end, if password is correct I press the button and nothing happens. (If I use wrong password I get wrong password error message.) If I clear cache on my web browser it does not resolve the issue.
- When attempting login as admin, if password is correct I press the button and nothing happens. (If I use wrong password I get wrong password error message.) If I clear cache on my web browser this resolved the issue temporarily and I can log in, but after a bit of time I will get automatically logged out and have to clear cache again before I can log in.
- When attempting to select a postage option, nothing happens.
My error logs on my host show no errors. My error log in my admin panel shows an error which, if im reading it correctly, has something to do with pulling the postage from USPS. Below is an example. Sorry if this is not the preferred formatting.
<Package ID="1"> <Service>ALL</Service> <ZipOrigination>94954</ZipOrigination> <ZipDestination>32507</ZipDestination> <Pounds>3</Pounds> <Ounces>0</Ounces> <Container>VARIABLE</Container> <Size>REGULAR</Size> <Width>16</Width> <Length>12</Length> <Height>2</Height> <Girth>48</Girth> <Machinable>false</Machinable> </Package></RateV4Request>
2022-01-13 15:58:54 - USPS DATA RECV: <?xml version="1.0" encoding="UTF-8"?>
<RateV4Response><Package ID="1"><ZipOrigination>94954</ZipOrigination><ZipDestination>32507</ZipDestination><Pounds>3</Pounds><Ounces>0</Ounces><Machinable>FALSE</Machinable><Zone>8</Zone><Postage CLASSID="3"><MailService>Priority Mail Express 1-Day</MailService><Rate>63.50</Rate></Postage><Postage CLASSID="2"><MailService>Priority Mail Express 1-Day Hold For Pickup</MailService><Rate>63.50</Rate></Postage><Postage CLASSID="1"><MailService>Priority Mail 2-Day</MailService><Rate>21.20</Rate></Postage><Postage CLASSID="4"><MailService>USPS Retail Ground</MailService><Rate>17.90</Rate></Postage><Postage CLASSID="6"><MailService>Media Mail Parcel</MailService><Rate>4.45</Rate></Postage><Postage CLASSID="7"><MailService>Library Mail Parcel</MailService><Rate>4.23</Rate></Postage></Package></RateV4Response>
Any guidance is extremely appreciated.