Post by azonic » Fri Jan 14, 2022 9:51 am

OC 3.0.3.2

Hi, need your help. I tried to manually add reward points to customers in the dashboard but the "Add Reward Points" does nothing when clicked or when I press enter.

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Post by khnaz35 » Fri Jan 14, 2022 11:54 am

azonic wrote:
Fri Jan 14, 2022 9:51 am
OC 3.0.3.2

Hi, need your help. I tried to manually add reward points to customers in the dashboard but the "Add Reward Points" does nothing when clicked or when I press enter.
Adding in the Dashboard? tell us more how you are doing it. Also is the customer register on your store?

Urgent Questions shoot here: khnaz35@gmail.com
Enjoy nature ;) :) :-*


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Post by azonic » Fri Jan 14, 2022 1:15 pm

khnaz35 wrote:
Fri Jan 14, 2022 11:54 am
azonic wrote:
Fri Jan 14, 2022 9:51 am
OC 3.0.3.2

Hi, need your help. I tried to manually add reward points to customers in the dashboard but the "Add Reward Points" does nothing when clicked or when I press enter.
Adding in the Dashboard? tell us more how you are doing it. Also is the customer register on your store?
Under "Home > Customers > Edit > "Reward Points" tab > "+ Add Reward Points" button

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Post by khnaz35 » Fri Jan 14, 2022 2:25 pm

azonic wrote:
Fri Jan 14, 2022 1:15 pm
Under "Home > Customers > Edit > "Reward Points" tab > "+ Add Reward Points" button
Great, have you check the admin error log and logs on your php? Have you tried to inspect with developer tool while submitting the rewards?

Urgent Questions shoot here: khnaz35@gmail.com
Enjoy nature ;) :) :-*


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