Post by alex067 » Tue Apr 24, 2018 10:38 am

Hell everyone.

This issue has come out of nowhere, site was working fine, now all of a sudden when you check out, the payment method is not opening up

it just shows :
step1: checkout options
step2: payment methods
step3: confirm order

but the step 2 payment methods is not opening up! usually it will auto open with paypal express button there

what could be the possible issues?

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Post by rjcalifornia » Tue Apr 24, 2018 10:28 pm

alex067 wrote:
Tue Apr 24, 2018 10:38 am
Hell everyone.

This issue has come out of nowhere, site was working fine, now all of a sudden when you check out, the payment method is not opening up

it just shows :
step1: checkout options
step2: payment methods
step3: confirm order

but the step 2 payment methods is not opening up! usually it will auto open with paypal express button there

what could be the possible issues?
Did you check the PayPal settings. If I remember correctly, there was an update not long ago

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Post by alex067 » Wed Apr 25, 2018 1:04 am

I only use PayPal express at the site, and the settings seems to be the same as it was.

It's enabled, geo zone= all zone, not exactly sure what else I should be looking for.

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Post by alex067 » Wed Apr 25, 2018 1:27 pm

In the opencart error log, it suddenly shows this:

2018-04-24 2:08:23 - PHP Warning: unlink(storage/cache/cache.catalog.language.1524539303): No such file or directory in tickets/system/library/cache/file.php on line 68

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Post by paulfeakins » Wed Apr 25, 2018 5:58 pm

Create an empty file called:
storage/cache/cache.catalog.language.1524539303

Then try clearing the cache again.

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Post by rjcalifornia » Thu Apr 26, 2018 2:05 am

alex067 wrote:
Wed Apr 25, 2018 1:27 pm
In the opencart error log, it suddenly shows this:

2018-04-24 2:08:23 - PHP Warning: unlink(storage/cache/cache.catalog.language.1524539303): No such file or directory in tickets/system/library/cache/file.php on line 68
It might be related. Did you see this thread:

viewtopic.php?t=186887

Sounds linda like yours, and if you want to try any of those solutions, perform a Backup first

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Post by nitu782000 » Wed Aug 01, 2018 9:43 pm

checkout Payment step continue button not working at all. I need help to fit it asap.
website http://jambotea.uk/

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Post by straightlight » Wed Aug 01, 2018 11:13 pm

nitu782000 wrote:
Wed Aug 01, 2018 9:43 pm
checkout Payment step continue button not working at all. I need help to fit it asap.
website http://jambotea.uk/
As a new forum user, please read the forum rules. No OC version posted. However, please post your catalog/controller/checkout/checkout.php - line 977.

Also take note of these error messages from the Developers Kit:
Failed to load resource: the server responded with a status of 404 (Not Found)
index.php?route=checkout/checkout:1 This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see https://goo.gl/zmWq3m.
index.php?route=checkout/checkout:977 Uncaught ReferenceError: ajax is not defined
at HTMLInputElement.<anonymous> (index.php?route=checkout/checkout:977)
at HTMLDocument.dispatch (jquery-2.1.1.min.js:3)
at HTMLDocument.r.handle (jquery-2.1.1.min.js:3)

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Post by nitu782000 » Thu Aug 02, 2018 8:09 pm

Thanks to get back to me . My oc version is 3.0.2.0 . checkout.php had only 148 lines . so I cant post line here.

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Post by straightlight » Thu Aug 02, 2018 8:34 pm

One of your payment TWIG file (possibly extension) has a malformed Ajax request. Which extension payment module are you using?

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Post by nitu782000 » Thu Aug 02, 2018 8:41 pm

I am using paypal express checkout but unfortunately payment step is not moving at all. I am using fortunato them but I also tested the payment step in default theme as well its not going forward at all .

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Post by straightlight » Thu Aug 02, 2018 8:46 pm

Disable the PayPal Express Checkout module from the admin, clear the OC cache: viewtopic.php?f=176&p=730051#p718325 and see if the issue still persists during checkout afterwards.

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Post by nitu782000 » Thu Aug 02, 2018 9:10 pm

no luck ! still payment step is frizzed .

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Post by straightlight » Thu Aug 02, 2018 9:24 pm

Then, the issue is not with PayPal Express Checkout unless using a VQMod / OCMod extension that would interfere with the checkout payment.

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