Post by trixiemay » Tue Sep 03, 2019 5:40 am

For some reason, my site requires people to be validated when entering their info in the checkout.
Can I switch this off so they just enter details and make the purchase without having to wait for admin approval?

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Post by by mona » Tue Sep 03, 2019 6:52 am

Have you turned off guest checkout (settings) and turned on customer approval (customer => customer groups)?

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Post by Elevate » Tue Sep 03, 2019 9:28 pm

Follow Mona's steps and also turn on Guest Checkout. There are no validation steps then.

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Post by by mona » Tue Sep 03, 2019 10:51 pm

Elevate wrote:
Tue Sep 03, 2019 9:28 pm
Follow Mona's steps a
:) - no please don’t - that was a question
I was checking the user did not set this up to do that.
As you point out - the correct way would be to do the complete opposite as the steps above ...

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Post by Elevate » Wed Sep 04, 2019 7:16 am

by mona wrote:
Tue Sep 03, 2019 10:51 pm
Elevate wrote:
Tue Sep 03, 2019 9:28 pm
Follow Mona's steps a
:) - no please don’t - that was a question
I was checking the user did not set this up to do that.
As you point out - the correct way would be to do the complete opposite as the steps above ...
You're right and I read this the wrong way earlier today.

Go to Customers > Customer Groups and click edit for any of your customer groups. Select the radio button 'Yes' for the option 'Approve New Customers' and save. Repeat as necessary for any additional groups.

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