Post by gammo » Thu Jul 09, 2020 9:24 am

Today I got several messages about comments being posted on all my extensions pages. The email showed the same user named basam.rabea posting spam in the comments section about templates and extensions, along with an external link. Is there a way for me to moderate comments before they appear in the comments section on the OpenCart Marketplace?

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Post by uksitebuilder » Thu Jul 09, 2020 3:35 pm

Alas, all you can do is remove posted comments.

There is no way of pre-moderating comments before they are posted.

You should contact support about spam comments though, preferably before deleting them, as I am not sure they are logged after deletion.

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Post by gammo » Thu Jul 09, 2020 10:46 pm

uksitebuilder wrote:
Thu Jul 09, 2020 3:35 pm
Alas, all you can do is remove posted comments.

There is no way of pre-moderating comments before they are posted.

You should contact support about spam comments though, preferably before deleting them, as I am not sure they are logged after deletion.
Thanks uksitebuilder. I will definitely inform support.

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Post by Johnathan » Fri Jul 10, 2020 11:10 pm

There's currently a comment spammer for a bunch of extensions in the marketplace. I've reported him multiple times, but he keeps signing up for new accounts, so the OpenCart team is having a hard time blocking him. I made some code-based suggestions, so hopefully Daniel will implement something to stop this. In the meantime, if someone spams your comments, inform the OpenCart team here:

https://www.opencart.com/index.php?rout ... rt/contact

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Post by gammo » Fri Jul 10, 2020 11:25 pm

I made contact yesterday and the support team disabled the spammer's account. I then had to go through all my extension pages and remove the spam comments.

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Post by uksitebuilder » Sun Jul 12, 2020 4:21 pm

ditto

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Post by businessfan » Tue Sep 01, 2020 9:28 pm

Here a thought: I'm sure this happens a lot. Why don't they think about an update that makes it possible to pre-moderate or to at least pre-moderate only comments that have a link in them -> it makes sure it no spam. :-)

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Post by Naheed » Fri Sep 04, 2020 9:07 pm

Just contact the support team and tell them about spam comments. They will resolve it soon.

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