Email not sending out of store

Having issues sending emails with orders and inquiries from our store -

Emails work outside of the store but not from the store .. We host with A2hosting .. Email is with Rack Space (they claim all is good) .. Our Domain is with Go Daddy (they claim all is good) .. I have been in contact with everyone and everything seems to be ok .. Rack Space is showing no errors and it seems the emails are not even getting to their servers .. Go Daddy felt it could be an Imap issue .. I tried using an exchange email address but that does not work either .

Everything was fine for years .. but this past Monday about 1:30 all email stopped .. We do have a programmer for our store and he said everything checks out fine ..

Any help would be appreciated

Thank you in advance


We have version Version 2.1.0.1

Nobody here can be of help, just by guessing around ...
But did you ask your Hoster, if they changed anything, like
a PHP Version or so ...
Ernie

rvales wrote: ↑

Thu Aug 06, 2020 3:29 am

We do have a programmer for our store and he said everything checks out fine ..

If he can't fix it you could pay a developer such as ourselves or post a job in the Commercial Support Forum.

Thank you I am posting this in the commercial forum as you suggested