Post by VTA NS » Mon Dec 05, 2022 2:23 am

On our shop, the message after an order is always: Order complete (message sent), but in reality the situation is opposite:
Mail delivery failed: returning message to sender
Contact photo
From Mail Delivery System on 2022-12-04 19:17
Details Headers
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

snezana.kundacina@gmail.com
message has lines too long for transport
Reporting-MTA: dns; cp51.cpanelhosting.rs

Action: failed
Final-Recipient: rfc822;snezana.kundacina@gmail.com
Status: 5.0.0
Return-path: <halogen@cp51.cpanelhosting.rs>
Received: from halogen by cp51.cpanelhosting.rs with local (Exim 4.95)
(envelope-from <halogen@cp51.cpanelhosting.rs>)
id 1p1tYS-0000Uf-IQ
for snezana.kundacina@gmail.com;
Sun, 04 Dec 2022 19:17:32 +0100
To: snezana.kundacina@gmail.com
Subject: =?UTF-8?B?SGFsb2dlbiBEZWNvciBTaG9wIC0gUG9ydWTFvmJpbmEgNw==?=
X-PHP-Script: halogendecorshop.com/index.php for 212.200.207.243
X-PHP-Originating-Script: 1146:mail.php
MIME-Version: 1.0
Date: Sun, 04 Dec 2022 19:17:32 +0100
From: =?UTF-8?B?SGFsb2dlbiBEZWNvciBTaG9w?= <stambenisnovi.online@gmail.com>
Reply-To: =?UTF-8?B?SGFsb2dlbiBEZWNvciBTaG9w?= <stambenisnovi.online@gmail.com>
X-Mailer: PHP/7.4.33
Content-Type: multipart/mixed; boundary="----=_NextPart_69c880c30c9aef5dd0fb17101cb30c0f"
Message-Id: <E1p1tYS-0000Uf-IQ@cp51.cpanelhosting.rs>
X-Exim-DSN-Information: Due to administrative limits only headers are returned
Any help would be appreciated on this matter - the customers don't receive their order mail currently.
Last edited by VTA NS on Sat Dec 10, 2022 4:06 am, edited 1 time in total.

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Post by VTA NS » Mon Dec 05, 2022 2:27 am

Opencart version 3.0.3.8
Mail settings
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Post by straightlight » Mon Dec 05, 2022 3:51 am

Your mail settings aren't even configured.

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Straightlight
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Post by VTA NS » Sat Dec 10, 2022 4:05 am

ADD Creative wrote:
Mon Dec 05, 2022 6:25 am
See. viewtopic.php?t=230065#p850410
Thank you very much, the problem is solved.
straightlight wrote:
Mon Dec 05, 2022 3:51 am
Your mail settings aren't even configured.
I have tried to configure SMTP, but got an error from the cart while trying to shop (at the step when the cart sends a message to the customer). That's why i left the default Opencart settings.

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Post by straightlight » Sun Dec 11, 2022 12:27 am

VTA NS wrote:
Sat Dec 10, 2022 4:05 am
ADD Creative wrote:
Mon Dec 05, 2022 6:25 am
See. viewtopic.php?t=230065#p850410
Thank you very much, the problem is solved.
straightlight wrote:
Mon Dec 05, 2022 3:51 am
Your mail settings aren't even configured.
I have tried to configure SMTP, but got an error from the cart while trying to shop (at the step when the cart sends a message to the customer). That's why i left the default Opencart settings.
What error?

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester


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Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON
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