Post by ehlienne » Wed Feb 08, 2023 5:03 am

Just completed the update to 3.0.3.8 and the site is working fine but when I click on the admin link it just shows a blank page. I have cleared cache and cookies.

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Post by xxvirusxx » Wed Feb 08, 2023 5:08 pm

ehlienne wrote:
Wed Feb 08, 2023 5:03 am
Just completed the update to 3.0.3.8.
From what version?

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Post by JNeuhoff » Wed Feb 08, 2023 6:24 pm

Check you server's error log (not the same as the Opencart log). It's most likely an Internal Server 500 error.

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Post by ehlienne » Sat Feb 11, 2023 12:33 am

xxvirusxx wrote:
Wed Feb 08, 2023 5:08 pm
ehlienne wrote:
Wed Feb 08, 2023 5:03 am
Just completed the update to 3.0.3.8.
From what version?

from 3.0.3.6

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Post by ehlienne » Sat Feb 11, 2023 12:35 am

JNeuhoff wrote:
Wed Feb 08, 2023 6:24 pm
Check you server's error log (not the same as the Opencart log). It's most likely an Internal Server 500 error.
Where would I find that?

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Post by xxvirusxx » Sat Feb 11, 2023 12:38 am

Check error_log from admin folder

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Post by ehlienne » Sat Feb 11, 2023 2:13 am

xxvirusxx wrote:
Sat Feb 11, 2023 12:38 am
Check error_log from admin folder
im gonna be honest, i have no idea where I would look for that. Is that through c panel? The only log I find is this one in there and this seems like a whole other issue on the site aside from not being able to access the backend as admin

2021-04-07 7:09:01 - PHP Unknown: implode(): Passing glue string after array is deprecated. Swap the parameters in /home/pvacanad/public_html/shop/system/library/journal3/options/parser.php on line 266

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Post by IP_CAM » Sat Feb 11, 2023 3:29 am

journal3/ is not an Opencart Problem, better contact Journal Themes on this. Journal is not supported on this Forum.

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Post by ehlienne » Sat Feb 11, 2023 3:36 am

IP_CAM wrote:
Sat Feb 11, 2023 3:29 am
journal3/ is not an Opencart Problem, better contact Journal Themes on this. Journal is not supported on this Forum.
Fair, I will do that for this error. But I still have the issue that I cannot access my admin panel on opencart after upgrading to 3.0.3.8

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Post by ADD Creative » Sat Feb 11, 2023 4:33 am

ehlienne wrote:
Sat Feb 11, 2023 12:35 am
JNeuhoff wrote:
Wed Feb 08, 2023 6:24 pm
Check you server's error log (not the same as the Opencart log). It's most likely an Internal Server 500 error.
Where would I find that?
Ask your host or use phpinfo().

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