Post by peiyichloe20 » Sat Nov 26, 2022 12:13 am

I use Journal 3 + OC 3.X


sometimes my customers clicking the cart button in right-top
goes to this page
Image

then when they click "checkout" in the bottom
nothing processed

no error or any warning
but just not working

sometimes i changed to use "incognito window" and do again will work
how can i deal with this?

really please help me i really have no idea
thank you all people in advance

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Post by by mona » Sat Nov 26, 2022 1:35 am

OC Version is in 4 digits and can be found at the bottom of every OC admin page

Contact theme developer to resolve this issue or post in commercial support viewforum.php?f=88

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


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Post by JNeuhoff » Sat Nov 26, 2022 3:50 am

Besides, the Journal3 framework isn't supported here, use the Journal support, or use the standard OpenCart framework and checkout.
Last edited by JNeuhoff on Thu Jan 18, 2024 7:10 pm, edited 1 time in total.

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Post by briggsbridget2 » Thu Jan 18, 2024 5:33 pm

I have the same problem, did anyone find the solution to this?


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Post by JNeuhoff » Thu Jan 18, 2024 7:11 pm

briggsbridget2 wrote:
Thu Jan 18, 2024 5:33 pm
I have the same problem, did anyone find the solution to this?
Is there a reason you won't contact the Journal support? It's not an OpenCart issue.

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