Check you server's error log (not the same as the Opencart log). It's most likely an Internal Server 500 error.
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Check error_log from admin folder
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im gonna be honest, i have no idea where I would look for that. Is that through c panel? The only log I find is this one in there and this seems like a whole other issue on the site aside from not being able to access the backend as admin
2021-04-07 7:09:01 - PHP Unknown: implode(): Passing glue string after array is deprecated. Swap the parameters in /home/pvacanad/public_html/shop/system/library/journal3/options/parser.php on line 266
journal3/ is not an Opencart Problem, better contact Journal Themes on this. Journal is not supported on this Forum.
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Ask your host or use phpinfo().
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